In an interview with Germany's Sueddeutsche Zeitung published on Tuesday, ( Mark) Branson ( the Chief of BaFin, regulatory authority of Germany) called the issue "unacceptable and extraordinary".
"I would even say it's an unprecedented situation when we look at how many complaints there are about a single institution," he was quoted at saying.
He called on bankers to fix the problem quickly.
Deutsche Bank apologised to customers for the inconvenience and said that it was working on a number of solutions.
SOURCE:
https://www.reuters.com/markets/europe/deutsche-banks-problems-postbank-unit-are-unacceptable-regulator-says-2023-09-19/
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